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Recruitment item
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job description:
[Responsibilities/Role/Mission]
As a call center/wholesale desk manager, you will be mainly responsible for the following while cooperating with other function managers and subordinates.
・Establishment of an operator training system
・Training for operators
・Evaluation and management of response quality of operators including vendors
・In addition, promotion and operation management of measures taken at the call center

[Call Center]
Responding to inquiries about contract details, various trial calculations, and procedure requests from customers who subscribe to our company

[Wholesale desk]
Responding to inquiries about new contracts, existing contracts, and system operation methods from bank employees of outsourced companies and our wholesalers

[Call center/wholesale desk common work]
・Outsourcing management
・Education and training
・Check with the team in charge and disseminate information within the team regarding new handling and changes in clerical work and products
・Response quality control
・System related
・Statistics and analysis

Qualification requirements:
Mandatory requirements/
・Graduated from a 4-year university or higher (required)
・Response quality control experience at a call center (required)

Requirements/
・Experience working in the life insurance industry (preferred)

Qualifications/
・ Basic PC skills (word, excel, power point) (required)
・Communication (writing skills, presentation skills) (required)
・In the second half of the first month after joining the company, you will take an industry common exam (general course exam) (required), and then take various industry common exams.

Work location:
Tokyo

Chiyoda, Tokyo

Working hours:
[Working hours] 9/00~17/30 (actual work 7.5 hours)
[Break time] 11/50~12/50

There is Saturday work (about once every 1-2 months)
In this case, you will be required to obtain a substitute holiday on a weekday.

・ Home work / available
・Staggered work hours/none

Annual Income/Salary:
8 million yen ~ 10.49 million yen

・Assumed annual income: 8 million to 10 million (negotiable)
・Base salary / around 460,000 yen to 650,000 yen
(Determined in consideration of experience/skills, annual income from previous job, etc.)

・ Overtime payment / None due to management
・Overtime work / 20 to 30 hours per month

treatment:
[Social insurance] Health insurance, welfare pension insurance, employment insurance, industrial accident insurance
[Facilities] Contracted resort facilities, contracted sports facilities
[Others] Property accumulation savings, long-term service awards, retirement allowance system

Holiday leave:
2 days off per week, annual paid vacation, sick leave, special leave (congratulatory or condolence leave, long service), childcare/nursing care leave, volunteer leave, donor leave, birthday leave

Job Features:
Foreign-affiliated/manager/manager/closed on weekends and holidays

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Recruitment company overview
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Recruiting Company Name: Company Name Undisclosed Overview:
Individual insurance, individual annuity insurance, group insurance, group annuity insurance, reinsurance business
A company that continues to grow in bancassurance.

Industry:
Life insurance

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job offer agent
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Providing Agent:
Nash Co., Ltd.