over 2 years
Lodging Department Front Desk, Lobby Service, Reservations, Night Hours Responsible Other Job Details
GW230601903: Full-time

Lodging Department Front Desk, Lobby Service, Reservations, Night Hours Responsible Other Job Details

Occupation
Clerical work ・ Answering the phone
Language skills
JLPT N1
Salary
Monthly 200,000¥or more
Shift system Ajikawaguchi Station Universal City Station Sakurajima Station Osakako Station Asashiobashi Station

Why don't you take advantage of your experience and improve your hospitality skills at a hotel that won the "2020 GOLD CIRCLE AWARD" from the global accommodation reservation site "agoda.com"?

We want our guests to experience a higher-grade hotel stay――――

With that thought in mind, all of our employees work together to provide a one-of-a-kind made-to-order service.
Let's make your smile with us!

Employment status

full-time employee

job description

* We use the hotel accommodation system "TAP" system.

■ Front
・Check-in/check-out
・Front checkout
・Hotel and surrounding tourist information
・In-house information service
- Answering phone calls from customers

■ Lobby service
・Lobby service
・Customer pick-up/luggage storage
・Various information services
・In-house information service
・Ticket counter ・Hotel shop management
・Group customer support (general groups/school trips)

■ Reservation
・Reservation management
・Telephone reservation orders and other inquiries
・Reply to inquiries by e-mail
・ Travel agency, Internet reservation acquisition business

■ Night time manager (night manager)

Work location

〒554-0031
1-1-35 Sakurajima, Konohana Ward, Osaka City, Osaka Prefecture

Working hours

Variable working hours system in monthly units
(Average working hours per week within 40 hours)
* Standard working hours per day: 8 hours, break time: 1 hour
* Due to shift work, the work time may be changed depending on the work content.
*Monthly average overtime: 10 to 20 hours (overtime pay will be paid separately)

Qualification requirements

■ Front
[We welcome such people]
・ Those who have been in the hospitality business
・Those who can communicate brightly with a smile
・Those who can value teamwork and cooperation
・Those who always have a spirit of hospitality and can interact with guests
・People with language skills such as English, Chinese, and Korean are welcome

■ Lobby service
・People with hotel experience are welcome
・Those who can communicate brightly with a smile
・Those who can value teamwork and cooperation
・Those who always have a spirit of hospitality and can interact with customers
・People with language skills such as English, Chinese, and Korean are welcome

■ Reservation
【Prerequisite】
・Those who can operate a PC (Excel/Word, etc.)
・Those who like to serve customers (In principle, there is no face-to-face customer service)

[Welcome conditions]
・Those who have language skills such as English and Chinese
・Those who can communicate and cooperate with other departments
・People who have practical experience related to hotels and accommodation reservations

[We are waiting for such people]
・Those who are always willing to improve themselves and carry out their duties
・Those who can communicate brightly with a smile
・Those who can value teamwork and cooperation

■ Night time manager (night manager)
・More than 5 years hotel experience

Salary

Monthly income: 200,000 yen to 400,000 yen + various allowances
*The annual income above does not include overtime. Overtime will be paid separately.
*Determined after considering age, previous job experience, and ability.
■ Annual income: 3 million yen ~ + various allowances

test period

Yes 3 months

Congratulatory money for hiring

none

treatment

■ Complete social insurance
■ Commuting allowance (up to 50,000 yen)
■ Family allowance
■ Qualification Allowance
■ Overtime allowance

◎ Birth gift money system
・First child…¥500,000
・Second child: 1 million yen
・Third child: 2 million yen
* Half price for less than 3 years of service
◎Enrollment congratulatory money system
・Elementary school admission: 200,000 yen
・Junior high school admission: 300,000 yen
・High school admission…¥500,000
* Half price for less than 3 years of service

holiday

117 annual holidays
* Shift system (9-10 days a month)

■ Refresh vacation (4 days)
Congratulatory or condolence leave
■ Paid vacation
■Maternity leave before and after childbirth *Acquired
■ Childcare leave *Has been taken
■ Nursing care leave

Application method

Please apply using the application form below.

contact address

For inquiries, please contact the mid-career recruitment staff.

Phone number: 06-6462-1607
Email address: saiyo2.liber@ms-net.co.jp

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