Nash Co., Ltd.
180 days off a year! [Customer support] of Frozen bento service
full-time employee

Industry:
Food/Mail order/Online sales/Specialty stores (food related)/Food business (general)

Founded:
June 2016

Capital:
100 million yen (as of the end of November 2022)

Osaka Prefecture

Information update date:
2023/06/30

Expected end date:
2023/08/24

[This is the point!]

[Growing company] Transactions with major companies Demonstrate originality and increase name recognition
[Increased needs] Demand is rapidly expanding due to the boom in ready-made meals due to the coronavirus
[Rewarding] Utilizing customer feedback for speedy improvement
[Support for skill improvement] Systems such as book purchase assistance
[Easy to work] Free clothing and hair style! Various allowances are also available
[Enhancement] 180 days of annual leave / 10 hours of overtime per month / maternity leave system available

【Application Requirements】

Recruitment background:
We are growing rapidly with our unique business model. The nutritionally balanced food delivery service "nosh" is so popular that it has sold over 40 million servings! Its sales channels are expanding, not only for the general public, but also for the welfare programs of major companies and at major fitness gyms.

This time we are recruiting for further strengthening of the system. Why don't you enjoy the fun of being active in a hot company!

job description:
[Responding to inquiries by email and phone] The nutritionally balanced food delivery service "nosh" is very popular!
"I want to use it from next month..."
"Can I change my plan?"
Mainly to contact you about starting or changing services, such as

Hearing of name, address, billing address, etc.
We will introduce plans, costs, and usage.

* Handles an average of 50 calls and 10 emails per day.
It is possible to leave work on time almost every day. A fast-growing company that attracts attention.
motivation of employees
It is essential to keep.

* Secure a generous 180 days of annual holidays
* Equipped with water server
* Casual free system for free clothing and hairstyles
* Improve your skills with the book purchase subsidy system

so that everyone can work comfortably
We are working to improve welfare programs. 14:30-Telephone/email support

16:30-Internal communication
Report inquiries that require cooperation with other departments through the internal chat system
Example) System error, film peeling, etc.

17:30-Information sharing within CS

18:30-telephone/email correspondence

21:00-end

Only 3 days at work in a week!
If you work hard for 3 days, you will have 3 consecutive holidays, so it is easy to plan.

[Human resources sought]

[Industry inexperienced, second-time graduates welcome/no educational background required] Basic PC skills Telephone support experience (regardless of industry or number of years) A workplace where you can leave work on time [Those with any of the following experiences are welcome!]

* Work experience in customer support, call center
* Experience handling complaints

Occasionally, we also ask for opinions and requests!
"If the fish menu increases,
I'm happy."
Customers' opinions and requests such as
Customer support coming together.

When a customer praises the product
Be happy as if it were your own,
Share your story with your boss!
We will improve our service in the future.

Work location:
\Working in the Nakanoshima area/

* No relocation with relocation
* There is a Starbucks on the 1st floor of the office building

Osaka Headquarters: Nakanoshima Mitsui Building 16F, 3-3-3 Nakanoshima, Kita-ku, Osaka-shi, Osaka

*U/I turn welcome

In the work district of Mynavi career change...
Osaka Prefecture

Nearest station:
5 minutes walk from Higobashi Station
1 minute walk from Watanabebashi Station

Working hours:
Monthly variable working hours system (average 40 hours per week)

9:00~21:00 (actual work 11 hours / break 60 minutes)
*Monthly average overtime hours: about 10 hours
In most cases, you can leave work on time!

*The above shift is assumed after July,
The period until the change is 10:00~19:00
It will be a shift system of 5 days and 2 days off.

Salary:
Monthly salary: 300,000 yen~
* There is a trial period of 3 months (no change in treatment)
* The above amount includes fixed overtime (30 hours / 57,000 yen ~), and extra time will be paid separately.
*Preferential treatment will be given according to age, experience and ability

* Estimated annual income for the first year: 3.6 million yen ~

Model annual income 3.6 million yen 1 year experience 20s Annual income 6 million yen Manager 4 years experience 30s

Salary Raise/Bonus:Benefits:
Commuting expenses (up to 30,000 yen)
*If you do not use public transportation,
Pay a commuting allowance of 5,000 yen
overtime allowance
Position allowance
Housing allowance (from 5,000 yen) *There are regulations

Holidays/Vacations:
[Annual holiday 180 days]
3 shifts and 3 days off (including weekends and holidays)
*It is a work style of working 3 days and resting 3 days.
special holiday
Congratulatory or condolence leave
paid holiday
long vacation
* Including the above holidays, it is possible to take more than 5 consecutive days off.

Welfare:
Various social insurance (employment, welfare pension, industrial accident, health)
Company discount system (you can use any of our dishes at a 15% discount)
maternity leave system
In-house social gathering
Book purchase assistance for technical books, etc.
Equipped with water server
Motorbike/bicycle commuting OK
Casual free system (clothing / hairstyle freedom)

Number of people to be hired:
―― I also do things like this!

* We release 3 new menu items every week.

Hold a tasting party and everyone
We exchange opinions with noisily.

* With logistics, quality control and development departments

Collaborate and propose business improvements.

[Characteristics of this job offer]
urgent recruitment
More than 50% of mid-career hires
More than 50% female employees
Dress freely
No transfer
Educational background not required
120 or more annual holidays
5 or more consecutive days of leave can be taken
Maternity leave/childcare leave available
2 days off per week
Within 30 hours of overtime per month
Second new graduates welcome
Non-smoking and separate smoking areas in the office
Increased sales for 3 consecutive years
There is a track record of appointing managers in their 20s
There is a track record of appointing women to managerial positions
Nails OK Earrings OK Hairstyle/hair color free
U/I turn welcome
"Women's work" posted
In principle, leave work on time
Employees who are raising children

[Attractiveness of the company/work]
Please enjoy the feeling of air that is now in the middle of growth!
Cumulative sales exceeded 40 million meals!
The style of delivering to the dining table while maintaining the taste of freshly made is gaining a reputation,
It has been featured in many media such as TV, and its popularity is still expanding.

Active in a fast-growing company
Steadily increasing the number of sales, growing by more than 150% compared to last year!
Our company, which is gaining momentum, is full of energy and everyone is positively sharing their opinions.

In-house product planning and in-house call center.
Therefore, we listen directly to the voice of the customer and propose it to the company immediately!
A sense of speed and flexibility is unique to a venture company

Working with ideas
The package will be renewed in 2021!
We designed a small container with the same content as the customer's request to make the container smaller!

In addition, the container has been changed to a paper material that warms up easily, and the design has been changed so that the warming time, nutritional value, expiration date, etc. can be seen at a glance!

This idea is a package born from the voice of customer support.

【About us】

Founded:
June 2016

Representative:
Representative Director Tomoya Tanaka

Capital:
100 million yen (as of the end of November 2022)

Business description:
Manufacture and sales of nosh, a lunch box delivery service that considers nutritional balance

Head office location:
Nakanoshima Mitsui Building 16F, 3-3-3 Nakanoshima, Kita Ward, Osaka City, Osaka Prefecture

Office
Amagasaki Plant
Sakurajima Logistics Center

Company homepage:
https://nosh.jp/

Interview postscript (from the Mynavi career change editorial department)
The company continues to grow as a DtoC business that sells meals that it plans and manufactures in-house directly to users via the internet. As an IT venture with strengths in marketing, it is fully demonstrating its uniqueness.
Because there are many mid-career employees, it is characterized by a flat atmosphere and a close distance between employees regardless of department or age. The bright atmosphere is also one of the attractions. Those who join the company this time will surely be able to get used to it immediately.

【Application method】

Application method:
Please use the application form of "Mynavi Career Change", enter the necessary information, and send it.
If you have any questions about the application, please ask from the "Ask a question" button.

[Handling of personal information]
We will strictly protect the confidentiality of your application. Personal information received from applicants will be used only for recruitment purposes and will not be transferred or disclosed to third parties.

Contact after application:
We will contact you by phone or email regarding the results of the document screening.

Recruitment process:
Even if you have no industry experience in exams and tests
It's easy and not difficult!
If you are even slightly interested, please apply!

[Web document screening]
Selection will be made based on the application data.

[First interview]
Honorific/Japanese test
⇒ There is no problem if you have experience of answering the phone.
PC test (check shortcut keys)
⇒ All you need is basic computer skills!

[2nd interview]

[Unofficial job offer/joining the company]
Expected to be within 2 weeks from application to informal decision
(*It is possible to join the company within one month of application.)

Number of interviews:
Twice

* The interview date and joining time will be decided after consultation.

Face-to-face:
Headquarters/16F, Nakanoshima Mitsui Building, 3-3-3 Nakanoshima, Kita-ku, Osaka-shi, Osaka

Selection features:
Evening interview OK
Interview schedule negotiable
Joining time negotiable
Within 1 month from application to job offer

[Contact]
Nash Co., Ltd.
530-0005
Nakanoshima Mitsui Building 16F, 3-3-3 Nakanoshima, Kita Ward, Osaka City, Osaka Prefecture

Address: 16F, Nakanoshima Mitsui Building, 3-3-3 Nakanoshima, Kita Ward, Osaka, 530-0005

Recruiter:
Please contact the person in charge of recruitment.

telephone number:
06-6121-6243

remarks:
* If you call the head office, after the automatic voice guidance
Please press "1#".

*Please contact us even if you are currently employed.

[Notice regarding interview]
Due to the spread of new coronavirus infection,
Adjustment of selection schedule
Adequately ventilate the room
Complete alcohol disinfection
Ensuring social distance
We will respond flexibly.

Job Feature Pickup:
urgent recruitment
More than 50% of mid-career hires
More than 50% female employees
Dress freely
No transfer
Educational background not required
120 or more annual holidays
Long vacation available (5 consecutive days or more can be taken)
There is a childcare leave system/There is a maternity leave system (has a record of taking maternity leave and childcare leave)
2 days off per week
Within 30 hours of overtime per month
Second new graduates welcome
Non-smoking/separate smoking areas (no smoking/separated smoking areas in the office)
Increased sales for 3 consecutive years
There is a track record of appointing managers in their 20s
There is a track record of appointing women to managerial positions
Nails, piercings, and hairstyles are free
U/I turn welcome
"Women's work" posted
No overtime (in principle, leave work on time)
Employees who are raising children
Evening interview OK
Interview schedule negotiable
Joining time negotiable
Within 1 month from application to job offer
Inexperienced people welcome (inexperienced in occupation / industry OK)