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Recruitment item
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job description:
In order to put into practice the “customer-centric principle” that is the basic philosophy of our company and our group, the Customer Satisfaction Promotion Office collects customer feedback, evaluates and analyzes it, and feeds it back to related departments and management. It is a department that promotes "customer-oriented business operations" advocated by As a member of the CS Promotion Office, I am in charge of the following duties.
(1) Collecting customer feedback (complaints, consultations, questionnaires, proposals, etc.)
(2) Secondary complaint response support
(3) Evaluation and analysis support for the above aggregated data
(4) CS advisory board, committee secretariat support, etc.

Qualification requirements:

* Required experience

・Those who have 3 years or more of experience in a life insurance company
・Experience creating analysis materials, proposal materials, training materials, etc.

* Required skills

・Logical thinking ability (to evaluate and analyze customer feedback)
・Interpersonal skills (for dealing with customers and dealing with other departments within the company)
・Independent autonomy (to proceed with work independently)
・ Word, Excel, Power point skills (generally necessary to perform the above work)

* welcome requirements

・Persons with experience in the above [Business content], or those with experience in corporate sales or agency sales
Experience in agency sales, wholesaler, and chief engineer at a life insurance company

Work location:
Tokyo

Minato Ward, Tokyo

Working hours:
・Working hours/9:00 ~ 17:45
・Prescribed working hours / 7 hours 45 minutes
・Break time/60 minutes

Annual Income/Salary:
6 million yen ~ 8.49 million yen

Annual income 6,000,000 yen - 8,000,000 yen

* Overtime work included, transportation expenses not included.
* In principle, the offer will be at the same level as the previous job salary.

treatment:
·Health insurance
・Welfare pension
·Employment insurance
・Industrial accident insurance
・Defined contribution pension (401K)
·Commuter traffic expenses
・Meal assistance
・Qualification incentive system
・Employee shareholding association
・Purchase group term insurance after joining the company

Holiday leave:
・Paid vacation 10 to 20 days
・Holiday days 119 days
・Complete 2 days off per week (Saturdays, Sundays, and holidays)
·New year holiday season
・Congratulatory or condolence leave
・Childcare-related leave
・Family care leave

Job Features:
New business/new service/manager/manager/closed on weekends/holidays/no transfer

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Recruitment company overview
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Recruiting Company Name: Company Name Undisclosed Overview:

* The Group is globally developing a wide range of businesses, including financial services such as Internet securities, Internet banking, and Internet insurance, investment businesses such as venture capital, and bio/healthcare/medical informatics businesses.
* The group's insurance business is operated under the insurance holding company Insurance Group Co., Ltd., with seven companies working together.
* Based on the Group's "customer-centric principle," we strive every day to provide a variety of insurance products and services in a timely manner in response to changes in the times.

Our attractiveness

* A young and growing company in its 7th year.
* New businesses and the number of positions that accompany them are increasing. There are many opportunities for those who want to try new things and demonstrate their abilities in a job with discretion and responsibility.
* As a group, you can enjoy the benefits of a large company in terms of system and welfare. For example, the Career Open system gives employees the chance to play an active role in a wider range of positions within the Group.
* I have a graduate school in the group, so there is a chance to take an MBA course. Senior managers can be trained here for one year.

Industry:
Life insurance

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job offer agent
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Providing Agent:
Nash Co., Ltd.