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Recruitment item
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job description:

* Business content

・Various operational management of contact centers
Employee management (attendance, personnel evaluation, etc.), report creation, cost management (schedule management), escalation response, etc.
・Establishment of business flow related to insurance solicitation/preservation
New formulation or change of specific operational rules at the contact center.
・Improving existing processes in contact centers
Promoting plans, proposals, and measures to improve productivity and quality.
・Coordinate human relations with related departments and operate the organization smoothly.

Qualification requirements:

* Prerequisite

・Work experience at financial institutions such as non-life insurance, life insurance, securities, and banks (3 years or more)
・Management experience (5 people or more)
・Skills of Office software such as Word and Excel

* Nice to have

・Experience in soliciting non-life insurance, especially automobile insurance
・Experience in administrative planning and system planning at financial institutions, etc.
・Experience operating in a contact center

Work location:
Fukuoka Prefecture, Tokyo, Saga Prefecture

Tosu City, Saga Prefecture
Chuo Ward, Fukuoka City
Shinjuku-ku, Tokyo

Working hours:
9/00~18/00 (1 hour lunch break, 15 minute break, actual work 7 hours 45 minutes)

Annual Income/Salary:
4.8 million yen ~ 8 million yen

Annual income 4,800,000 yen - 8,000,000 yen

*Determined based on experience.
*If you are hired as a manager, you will not be eligible for overtime pay.

treatment:
Defined contribution pension (401K), group life insurance, property accumulation savings system

Health Insurance, Welfare Pension, Employment Insurance, Industrial Accident Insurance

Holiday leave:
Either ① or ② depending on the department
①Five days off per week (shift system/days off on Saturdays, Sundays, and public holidays)
②2 days off per week (closed on weekends and holidays)

Year-end and New Year holidays, annual paid leave, congratulatory or condolence leave, maternity leave, childcare leave system
*In addition, according to company rules and regulations

Job Features:
Candidate for manager/managerial position/Ability to work with great discretion/Working on own services/Retirement benefit system/No transfer

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Recruitment company overview
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Recruiting Company Name: Company Name Undisclosed Overview:
Non-life insurance business
Direct property and casualty insurance company

Industry:
Life insurance

number of employees:
About 750 people

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job offer agent
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Providing agent:
Nash Co., Ltd.

Consultant PR:

* Attractiveness of business

Our company has achieved dramatic growth since its opening using the direct model (direct sales model) method, which communicates directly with customers. We are actively working to provide new insurance products and services, including the utilization of cutting-edge technologies such as big data, AI, and RPA, in order to create customer value and enable sustainable growth.
There are many issues to be addressed, such as measures to improve CX (customer experience) and promotion of DX (digital transformation). The whole organization is young, and there are many opportunities for promotion and advancement.